FAQs

Q1: How long will it take for my order to arrive?
A: Orders are typically processed within 1–2 business days and shipped for free within 5–8 business days in the United States.

Q2: Can I return an item?
A: Yes! Returns are accepted within 30 days of delivery. Items must be unused and in their original packaging.

Q3: How do I track my order?
A: After your order ships, you will receive a tracking number via email. Use the link provided to monitor your shipment.

Q4: What payment methods do you accept?
A: We accept all major credit cards and PayPal. Payment is due at the time of order.

Q5: How can I contact Crestial for support?
A: You can reach us at:
📞 Phone: 415-821-0751
📧 Email: crestialshop@gmail.com

Q6: Do you offer international shipping?
A: Currently, Crestial only ships within the United States.